Last Updated: June 24, 2019
1 madison street
East Rutherford, NJ 07073 USA
1.Thank you for using T-printers.com. Before using or accessing our website, please read this Terms of Service carefully.
3. We can change these Terms and Conditions, and if the changes are big, we’ll let you know.
4. T-printers.com connected with various Print on Demand Providers from around the world for the best online shopping experience.
5. Understanding the Order Statuses
- 5.1 You will be notified by e-mail you provided on each Order Statuses changes.
- 5.2 Due to the nature of Print on Demand we do not keep unwanted items in our stores. Please be really careful when you order a product from us and contact us as soon as possible for any kind of changes regarding your order before we change your order status to Production . Once its on Production or statuses after Production you are only eligible for Exchange or Partially Refund.
|ICON||STATUS||DESCRIPTION||NEXT AVAILABLE STEP(S)|
|Pending Payment||This is a payment that has begun, but is not complete. An example of this is someone who has filled out the checkout form and then gone to PayPal for payment. We have the record of sale, but they haven’t completed their payment yet.|
|Processing||Payment received. At this point you are eligible for editing the order or fully refund. Please keep that in mind We usually start the production in 2 to 24 hours|
|On Hold||This order status usually used for “waiting for your response” on a special request. Please check your e-mail for details.|
|Production||We sent your order to Print on Demand Providers for production. At this point you are eligible for partially refund only. We usually start the Shipping Process in 1 to 2 days|
|Shipped||Order has been shipped. Please check your e-mail for tracking details or use our Track your order link.|
|Completed||Your order has been delivered to your shipping address.|
|Exchange||Due to the nature of Print on Demand we do not keep unwanted items in our stores. If you would like to change color or size after your purchase please contact us as soon as possible( before Production ) in order to get fully refund. Once your Exchange request accepted you will receive an e-mail with special %25 OFF coupon for your next order. So you can order a new item with right specs and you should keep the product you ordered by mistake.||–|
|Partially Refunded||If you would like to cancel an order after it has been set for Production or any other next statuses your order will be Partially Refunded (25%). This 25% refund process may take 2-4 days depending on your bank after we receive unwanted item.
Our Return Address:
1 madison street east rutherford nj 07073 USA
|Fully Refunded||If you cancel your order before it has been set for Production or you received a wrong item or any kind of mistake made by our side you will be eligible for fully refund after 30 calendar days from the delivery date. This may take 2-4 days depending on your bank.||–|
|Failed||Your payment has been declined by your bank.|
We tried to be as clear as possible about our Terms and Conditions. But please feel free to Contact Us about our Terms of Conditions. Thank you.